Privacy Policy
Introduction
Migraide AI ("Migraide", "we", "us", "our") is dedicated to maintaining the privacy and security of our users' data. This Privacy Policy outlines how we collect, use, store, and protect your personal information and uploaded files when using our platform. By using our services, you consent to the data practices described in this policy.
1. Data Collection and Use
Personal Information: We collect personal information such as your name, email address, contact information, and any other details required to assist with form-filling services. This data is provided voluntarily by users during account creation, service use, or communication with us.
Uploaded Files: Users may upload documents containing personal or sensitive data necessary for form completion (e.g., visa applications). These files are securely processed using a large language model (LLM) to facilitate accurate form completion and are deleted immediately after processing.
Usage Data: We automatically collect non-personal data, such as device type, browser information, and usage statistics, to help us improve the platform and enhance user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking tools to improve functionality, remember user preferences, and analyze site traffic. Users can manage their cookie settings through their browser.
2. Data Retention
Personal Data: Personal information provided by users is retained for up to six months after the last interaction with the platform. This retention period helps facilitate follow-ups and meet regulatory compliance. Data is permanently deleted after six months unless otherwise requested by the user.
Uploaded Files: All documents uploaded for form-filling are processed in real-time and are deleted from our servers immediately after processing is complete to maintain user privacy and security.
3. Data Sharing and Disclosure
Migraide AI does not sell or rent user data to third parties. Your data may only be shared under the following conditions:
- Legal Compliance: To comply with applicable laws, regulations, or legal proceedings, such as responding to court orders or government requests.
- Protection of Rights: To protect the rights, safety, and property of Migraide AI, its users, or the public.
- Service Providers: We work with trusted third-party service providers to support our operations (e.g., cloud storage providers). These partners are bound by confidentiality agreements and are only permitted to use the data as directed by Migraide AI.
4. Data Security
Migraide AI employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure access protocols, and regularly updated security practices.
5. User Rights
Users have several rights regarding their personal data, including:
- Access and Correction: Users can request access to their data and ask for corrections if needed.
- Data Deletion: Users may request early deletion of their personal data before the six-month retention period expires.
- Data Portability: Users can request a copy of their personal data in a structured, machine-readable format.
6. Data Processing
We use an LLM to assist in the data processing of uploaded documents and information. The LLM processes data to provide accurate and efficient form-filling assistance, ensuring privacy and confidentiality during processing.
7. International Data Transfers
Your data may be transferred to and processed in countries outside of your home country. We ensure such transfers comply with data protection laws, and we take measures to safeguard your data during these transfers.
8. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal obligations. Significant updates will be communicated via email or prominent notices on our platform.
9. Contact Information
For questions or concerns about this Privacy Policy, please contact us at hi@migraide.com.
Terms of Use
1. Acceptance of Terms
By accessing or using Migraide AI's platform, you agree to comply with these Terms of Service. If you do not agree with these terms, do not use our services.
2. Service Overview
Migraide AI provides automated assistance for form-filling tasks, such as visa applications and related documentation. Migraide AI does not submit any forms on behalf of users; users retain full responsibility for reviewing and submitting completed forms to the relevant authorities.
3. User Responsibilities
- Accurate Information: Users must provide accurate and truthful information when using the platform.
- Compliance with Laws: Users are responsible for ensuring that their use of the platform complies with all applicable local, state, national, and international laws.
- Review and Submission: Users are solely responsible for the final review, editing, and submission of their forms.
4. Data Handling and Retention
Personal Data: Stored for a maximum of six months and then deleted.
Uploaded Files: Processed in real-time and deleted immediately after use.
LLM Processing: Data may be processed using an LLM to facilitate form assistance.
5. Intellectual Property
All content on the platform, including software, design, text, graphics, and logos, is owned or licensed by Migraide AI and protected by copyright and other intellectual property laws. Users are granted a non-exclusive, limited license to use the platform for its intended purpose.
6. Limitation of Liability
Migraide AI is not liable for any errors or omissions resulting from user-provided information or third-party submissions. The platform is provided on an "as is" basis, and we disclaim any warranties of merchantability or fitness for a specific purpose.
7. Termination
Migraide AI reserves the right to suspend or terminate user access if these terms are violated or unauthorized activities are detected.
8. Advisory Services
Migraide AI offers form-filling assistance but does not provide legal advice. Users should consult legal professionals for guidance on visa or legal matters.
9. Payment and Refunds
Subscription Services: Certain features may require payment. Fees are non-refundable unless otherwise specified.
Single-Use Fees: Paid upfront and non-refundable, except as required by law.
10. Indemnification
Users agree to indemnify Migraide AI for any claims or damages arising from their use of the platform or violations of these terms.
11. Dispute Resolution
Disputes will be resolved through binding arbitration in accordance with relevant regulations.
12. Governing Law
These Terms of Service are governed by the laws of the jurisdiction in which Migraide AI operates.
13. Contact Information
For any questions about these Terms of Service, please contact us at hi@migraide.com.
Important Note: Migraide AI’s services are intended to assist users with form-filling tasks. The final review, editing, and submission of all forms remain the user's responsibility.